Domino's Pizza Consumer Complaints All Reviews

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Domino's Pizza Reviews

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  • Domino's Pizza 68111



    They delivered me burnt dry pizza's brought me the wrong salad and didn't try to replace the pizza's but did replace the salad with a Romaine salad with pink leaves....I am so grossed out!!!!! I will never order from Domino's ever again!!!!! The Noid for sure got my pizza. Workers have no pride in what they do and no customer skills. I will tell everyone I know what kind of food service and customer service I received!!!! They need new management along with new employees if they feel what I was served was ok....44.00 dollars worth of food down the... More...
    (Advertising)
    AndaquaBoo's Picture   AndaquaBoo    0 Comments   Comments
  • messed up



    We have ordered a pizza before 2 hours. Still we did not receive our order.now we have enquired with customer care.they are like they will refund the amount in seven days.wt the hell is this.it is already 10.30. we dont get anything at this time. We will never prefer domino's pizza . Pathetic experience . Specially airport road murgespalya outlet is worst outlet More...
    (Delivery Services)
    Sreekanth's Picture   Sreekanth    0 Comments   Comments
  • HOSTILE ABUSIVE MANAGER



    I was threatened verbally by the "Manager" at Domino's on Federal Hwy, Hallandale Beach Location. I have directly reported this matter to Domino's Cooperate Level. The name of this woman was given to the gal who documented my report. "She" spoke with a corner thug gang mentality. Her verbiage was abusive, hostile and threatening. She went well beyond the complaints normally encountered. She displayed "NO" listening skills, nor any desire to problem solve. This individual should never be in the customer service industry, on any level. I... More...
    (Restaurants, Fast Food, Coffee)
    sharonaj2's Picture   sharonaj2    0 Comments   Comments
  • chicken bacon ranch// dominos



    Dear Dominos, I recently ordered a Chicken Bacon Ranch sandwich from the local Flower Mound dominos and it came across to me as i was midway through the sandwich that there was no RANCH. How am i supposed to enjoy my Chicken Bacon 'Ranch' sandwich if there is no Ranch? i might as well just order a chicken bacon sandwich next time to save the delivery guy an extra word (ranch) when he reads off my order. I am very disappointed in your employees abilities on making my sandwich. This was a warning, next time im ordering pizza hut. Thanks alot, -Corben Claterbaugh -Scott Devitt More...
    (Restaurants, Fast Food, Coffee)
  • Domino's Pizza late delivery



    Saturday being a day off from work, we decided to order Pizza. It took just minutes to place our Order (thanks to Domino's Online Website with clear Menu options) Finally ended up Ordering 2 Medium Pizza and a Garlic Bread at around noon (04 July 2015 at 02:07 PM, Order number: 87) through Online Booking. Luckily the Domino's store was just 10 Minutes away from my place (Domino's Pizza, #5, 9 & 10 Ground Floor, Hosapalya Layout, Garebhavi palya. Hosur Main Road, Bangalore). Hunger kept my stomach burning, and i was keep on monitoring the Order tracking, which showed Order... More...
    (Delivery Services)
    mailashwin007's Picture   mailashwin007    0 Comments   Comments
  • Why can't they just ring doorbells?



    So i was ordering pizza one night, and as i was playing video games, i did not pay attention to my phone(which is a really old one that makes no sound when called, so any calls could only be picked up when I am using it). Apparently I was called up twice, but they did not ring the doorbell. I had brothers around who could hear the doorbell very clearly even though i was playing video games.So after an hour, after an intense competitive match,I check my phone and i saw a miss call so I called back and after 15 minutes of waiting, i got someone to talk to me and she told me that the delivery... More...
    (Delivery Services)
    dominosuck's Picture   dominosuck    0 Comments   Comments
  • Dominos Very Rude Worker



    I ordered over the phone. Ordered 1 pizza and Cinn Sticks. Get to the window and the girl hands me the pizza but nothing else. I mention I also ordered cinn sticks and she goes to the back and this man comes back with an attitude telling me he's the one who took the order and it would be a 10 min wait for Cinn Sticks if I wanted any. The whole reason for calling ahead is so that I DONT HAVE TO WAIT! My special needs son in the back seat was upset that he wouldnt be getting cinn sticks. I decide instead that I will use my coupon for free parm bites instead and we can see in the back and... More...
    (Delivery Services)
    Autismmom04's Picture   Autismmom04    1 Comments   Comments
  • Bitterne Southampton Branch is disgusting



    I was disgusted by the poor delivery, after an hour of sitting at a window waiting for my order, I rang the store several times and was assured that my order would be with me shortly. After a further half an hour, I rang the store again and was told they had rang my phone six times, there were no missed calls on my phone, the manager then came on the phone and rang the number and had told me he could hear it ringing on the other side of the phone, so basically calling me a liar, the phone he was calling was the phone I was calling from. I was absolutely disgusted as he told me I was not... More...
    (Delivery Services)
  • 14455 Jefferon Davis Hwy, woodbridge, VA



    Order wings online on the sleek Dominos website. The website worked wonderfully and informed me that my order would be delivered between 16 to 29 minutes. After two calls to the restaurant and 92 minutes later the wings were delivered cold and soggy. The website informed me that the manager, Maria, approved the quality of the wings. When I calld to speak to Maria, I was told Maria was not working today. Instead of an appology I was offered excuses. Robert, today's actual manager promised to make things right, but nothing has transpired. With so many pizza places, Dominos cannot afford... More...
    (Restaurants, Fast Food, Coffee)
    Rswan's Picture   Rswan    0 Comments   Comments
  • Naiya's Reg



    So i just received order from josue and the deivery was about an hour after... and evverythitng we ordered was cold... as if it was out for hours...and also our pizza was wrong... they didnt add toppings as i had them in order... and hence i paid for those extra toppings....this is order details...Order Details Order #: 97434 Date: 01/25/2015 2:37PM More...
    (Advertising)
    naiyapatel134's Picture   naiyapatel134    0 Comments   Comments
  • Rude manager refused refund for food not delivered



    I ordered online for delivery at 9:09 pm my order was being prepared and at 9:58 pm my order was out for delivery according to the tracker. At 10:30 pm i called the store and asked to speak to the manager named "Josh". I explained that I have been waiting very long for my order "can i have my money back and get my order free or cancel my order and my money be returned to my card. He said "no that is not our poicy". I asked where the driver was and if he was close with my order. He responded very sarcastically and said " I dont have a GPS tracker for the driver... More...
    (Restaurants, Fast Food, Coffee)
    BrianaPate20's Picture   BrianaPate20    0 Comments   Comments
  • Dominoes Pizza has bad business



    I ordered a pizza from the 101 & Peoria Az Dominoes Pizza Location 623-933-0200. The 1guy was nice & new did not repeat order back and after confirming that he got all of my items he stated yes. So the Awesome delivery guy "Camerin" comes and is opposite to what I experienced once I called back and told them the order is wrong. The boy who answered called a lady which I think was a manager and she was like is this the "Haw....." order and I said yes. She states you ordered what you ordered and you didn't get charged for the missing items. I told her I... More...
    (Delivery Services)
    Lene's Picture   Lene    0 Comments   Comments
  • Disappointing



    Domino's in Wahiawa, HI. They have it blocked so I can't order online. Then when I called to order, I was told I can't get the same online deal. Because we are not on the mainland. If that is true then why open a resturant here? The deals should be the same regardless of where you live. Also why does it take 45 minute to deliver a pizza in the same city just down the road? I will just suck it up and order from Papa John's. They give everyone everywhere the same deals. More...
    (Restaurants, Fast Food, Coffee)
  • Domino's- added tip, rip off



    I ordered using the Domino's App, which most of the time don't work. Domino's adds a $1.00 for delivery . I put order on my bank card and gave a $5.00 cash tip. So this gave the driver a $6.00 tip to drive my pizza 1 1/2 mins. up the road. So when I got my bank statement I was in for a surprise that when the driver got back he put in for another $5.00 tip on top of the $6.00 so driver got $11.00 to bring my order less then a mile in a small town. I guess they got us where they want us because we don't have many places that deliver in Little Berlin WI. Won't be... More...
    (Delivery Services)
    Meza05's Picture   Meza05    0 Comments   Comments
  • bad service



    Beach 20th Far Rockaway Dominos. After waiting about an hour for my pizza to be delivered, i called the store only to be put on hold over and over for 20-30 mins at a time. i then went to pick up my pizza. the staff was very unprofessional when i inquired about my order. they used profanity against me, even escalating the situation in a fight. the staff at this location was plain horrible. i will never order here again. these people can use some training on customer service. More...
    (Restaurants, Fast Food, Coffee)
    inkmaster14's Picture   inkmaster14    0 Comments   Comments
  • bad service



    Beach 20th Far Rockaway Dominos. After waiting about an hour for my pizza to be delivered, i called the store only to be put on hold over and over for 20-30 mins at a time. i then went to pick up my pizza. the staff was very unprofessional when i inquired about my order. they used profanity against me, even escalating the situation in a fight. the staff at this location was plain horrible. i will never order here again. these people can use some training on customer service. More...
    (Restaurants, Fast Food, Coffee)
    inkmaster's Picture   inkmaster    0 Comments   Comments
  • Food Only Adeaquate



    Domino's Pizza on Grandview St., S., in Oshawa. We ordered thin crust pizza and wings on Aug. 29/14. The only good thing about the whole experience was the delivery man. He was very polite and professional!!! As for the food, it was not good. We were supposed to get 10 wings and only got 9... and... they were terrible. Not crispy at all, the skin was soft and soggy and the flavour was not good. The thin crust pizza was worse,,,,,, the crust was nothing more than phyllo dough and over cooked!!!!! All in all a bad experience with Domino's and one we will definitely not repeat. More...
    (Restaurants, Fast Food, Coffee)
    Zanaha7's Picture   Zanaha7    0 Comments   Comments
  • Vouchers, Coupon and Specials



    I live in Alice Springs and we have a domino's store that DO NOT ACCEPT VOUCHER ,COUPONS of any kind not even doing the Tuesday deals. . Why do we have to be penalised ???? ... A Franchise the size of Domino's should have a marketing concept available across all stores (even if it is not at the same deal priceper store) which could be understood in line with the store location, but NOTHING AT ALL is a bit much .. More...
    (Shopping, Chain Stores)
    rodot's Picture   rodot    0 Comments   Comments
  • bad service



    Dear Sirs, This is a complain from a regular customer, we've been treated as a completely disposable client , extremely mistreated with a whole stream of serious customer service mistakes, which could really effect our loyalty to the whole franchise, First the order arrived 20 minutes late, then when we started dipping in we found out that the order we've received is incorrect , is different than what we've ordered , so we called the branch gave our complains , so they sent us the correct order but after 1 hour ! On receiving the right order , they asked us to... More...
    (Restaurants, Fast Food, Coffee)
    aalaa's Picture   aalaa    0 Comments   Comments
  • Misbehaviour of Dominos Employee



    I am really socked to say that yesterday evening Velachery branch Domino's Employee MR. Raja S behaved in such a manner to a customer (to me ) that i wont be able to illustrate ... Shocking coz these type of people use to defame the name of the brand like Domino's . As am i very old customer of Domino's but too got shocked to see how these type of person standing behind the Domino's ...Anywayz i dont have any heart feeling with them but feel sad when it happen in some repu brand ... By- A Gupta 9958007250 More...
    (Restaurants, Fast Food, Coffee)
  • Domino's Louisiana



    This place is a safety hazard waiting to happen. There is NO room to come through the drive through and only 3 parking spots. There was a HUGE Domino's delivery truck unloading so the drive through was inaccessible and the guy said it would be a while. Customers had to back up around the building with many employee cars parked along the side of the drive! Small children had to get out and walk among this mess. A wonder no one was seriously injured or killed. This Domino's also sits along a busy road. There were so many flies in the building, and it was nauseating. Swarming all... More...
    (Restaurants, Fast Food, Coffee)
    Javanese12's Picture   Javanese12    0 Comments   Comments
  • degrading dominos service (mahim)



    DEAR dominos team, I have been dominos's customer since ages.. the mahim dominos is the most worse one by far they never have provided me proper service and every time i would talk the manager he would assure the better service next time,but that never happened I shall narrate my this time experience I placed my order at 8:22 pm (server SONIA. P.) As usual the order didn't reach on time,when I called up the store to ask how long would it take ,there came no reply and she refused to give the line to the shift manager..and said , call the store later ! I got my order... More...
    (Restaurants, Fast Food, Coffee)
    rucha's Picture   rucha    0 Comments   Comments
  • bad services



    I HAD ORDERED PIZZAS VIDE ORDER NO-367 DATED 28.02.2014 vide order no-367 amounting to Ts.626.00 AT ORASHANT VIHAR OUTLET. THE ORDER WAS DELIVERED IN PEACEMEAL AND THE SECOND LOT WAS FILLED WITH HUMAN HAIR WHEN THE SAME WAS COMPLAINED IT WAS REPLACED BUT STILL AFTER EVEN SEVERAL HOURS YOUR PEOPLE WERE ASKING FOR MONEY WHICH I HAD PAID AT THE TIME OF COMPLETE DELIVERY. WHEN CONTACTED THE INCHARGE THE REPLY WAS A BIG SORRY. IS IT ALL AFTER CLAIMING MONEY IN THE CORRIDOR WHERE ALL THE NEIGHBOURS WERE LISTENING THEIR CLAIM AND WERE OF THE VIEW THAT WE ARE NOT PAYING FOR WHAT WE HAD ORDERED.... More...
    (Delivery Services)
    Sanjyoti72's Picture   Sanjyoti72    0 Comments   Comments
  • dominoes bad customer care



    I order at dominoes on Rainer and McClellan in Seattle Washington. I ordered a hand tost pizza with steak and pineapple with white sauce. I ended up getting a burned up overcooked pepperoni pizza with pineapple and tamatoe sauce. I don't eat pork. so I called back to tell them the problem and the person on the phone was laughing. So he tells me they will send out another one. I wait one hour and call back to see where the pizza was a ladie tells me the computer said there never was one that was suppose to be coming to me. So I'm on the phone for over 30 minutes going back and... More...
    (Advertising)
    traydelljr's Picture   traydelljr    0 Comments   Comments
  • The worst customer service I ever experienced



    Call Dominos to place a order for delivery. When I called they asked if I could hold, I said sure. After waiting on hold for more then 15 minutes I had to load my daughter and her friend into the car and drive there. I walked in, and in a calm manner I asked for the manager. She walked over and I told her what had happened and while I was on hold I could hear them laughing and joking around, I heard everything, but I what I did not hear was any of the other phones ringing. The manager looked at me with a lost for words with her mouth hung wide open. Then she hesitated and said we were busy.... More...
    (Restaurants, Fast Food, Coffee)
    rawlex's Picture   rawlex    0 Comments   Comments
  • with held my order



    so i ordered pizza from dominos and (i have 6 witnesses that says i definatly gave the correct address) the dominos delivery guy yelled at me on the phone for 5 mins, for telling him to go to the wrong building. {i told him i could walk over to the building he was at, but he refused} then in anger he went back to the store to withhold my already paid for pizza for another 10 mins [he told me he was going to do this for making him wait at the wrong building] then he finally decided to call me back and yell at me again (im almost in tears by this point) and finally he decides to deliver it to... More...
    (Delivery Services)
    kstree02's Picture   kstree02    0 Comments   Comments
  • Webster Dominos Pizza



    so I placed an order online about 9pm on Saturday 11/02/13 for my husband my 3 kids and myself. It was 10 o'clock when I decided to call in and make sure my order was on its way, they said the order just left the store and that It was gonna get to me in 10 to 15 minutes so I waited patiently not my kids they were going crazy it was 11;30pm when my order finally arrived my husband said he wasn't going to pay for that unless he looked at it and it was still hot. so he checked the food everything was a mess and all the food was cold so he ask the driver for a new order, the driver... More...
    (Delivery Services)
    lalalove's Picture   lalalove    0 Comments   Comments
  • Hair in pizza



    Never thought this would actually happened but I order a large pizza to sit down and watch Sunday football. Pizza gets here and I am happy. Take 2 slices of pizza on a plate, put my season on it when I look down and there is a clump of black long women's hair on the pizza. No it's not mine or my wife, I was the only one there. I tried call the store but nobody answered. I drove over there with the pizza and show the girl at the register, she was the only women their and had black hair and of course no hair nets. I take picture of it in front of her with my iPhone and she said she... More...
    (Restaurants, Fast Food, Coffee)
    Unpalo's Picture   Unpalo    0 Comments   Comments
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