Dominos pizza Reviews and Complaints

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Dominos pizza Reviews

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  • Late delivery and cold Pizzas no answers when called.



    We ordered 2 Large Pizzas and some spinach Festa cheese bread, and they came really late and our Pizza was cold and our bread was jalapeño ham bread!! We called talked to the person in charge and they couldn't do anything for us ,plus we told the lady on the phone we had a 100.00 Bill to make sure dilevery had change and he did not.. not to mention the guy was sitting out side the apartments with the pizzas on his trunk of his car in the cold no Pizza warmer bag, we got no sauces for dining for our wrong bread order.. really bad service.. More...
    (Delivery Services)
    Pdever's Picture   Pdever    0 Comments   Comments
  • worst experience



    good evening i am writing you this evening because i ordered from the dominos this evening at 8:20 and have ordered from there multiple times before five in total. and have had it delivered without a problem. Well they called me at 10:10pm almost two hours after i ordered. i received a call from a very rude woman who said we do not deliver out there when its not even four miles away. furthermore, she said it will take a few days to refund my money and hung up on me mid sentence. More...
    (Delivery Services)
    andrewac09's Picture   andrewac09    0 Comments   Comments
  • Messed up Order



    We ordered 1 hour ago large pizza with 5 toppings, chicken paremenza sandwich, all veggie sandwich, chicken ceaser salad and sprite at Camden city Pizza place located on Broadway street for $41.10. With great difficulty after double checking the exact order item, we were told that it will be delivered in 45 minutes. When manager came to deliver order, she did nit bring veggie sandwich saying that it was not part of the order. On asking how did the total ended up to $41.10 without veggie sandwich, she said the pizza was more than $9.99 deal that was advertised. She further argued that it is... More...
    (Restaurants, Fast Food, Coffee)
    cffs's Picture   cffs    0 Comments   Comments
  • Dominos Pizza Quality



    While I usually don't have a problem with this location (3001 Holloway St, Durham, NC 27703), my experience today was totally unacceptable. I ordered a medium pizza, which I got free through the piece of the pie reward (Thanks!). Toppings were pepperoni and philly steak. Pepperoni was fine. However, the philly steak was sprinkled sparingly in about 3 spots on the entire pizza! Second pizza, that I did pay for, was Brooklyn style with beef, bacon, cheddar cheese, and extra cheese. The pizza was overcooked, dry, and had no extra cheese. I was in a hurry and did not have time to wait for... More...
    (Restaurants, Fast Food, Coffee)
    mrsgraves06's Picture   mrsgraves06    0 Comments   Comments
  • Excellent Deliveryperson



    I just want to say that I had the most amazing deliveryperson. I placed my order while on the train back home to Boston for 7:30, but soon realized that that was too soon because Amtrak was abysmally late. When she called, I had to tell her I was going to be home maybe 15 minutes later, and asked if she could come back for my order. I don't have a car, and after sitting for 7 to 8 hours on a train I wasn't about to go out of my way to a Dominos place, so I asked if she could. Thankfully enough she really did come back later, when I finally got home at around 7:50, and I just want... More...
    (Delivery Services)
    bina's Picture   bina    0 Comments   Comments
  • Service can be upgraded.



    When I ordered from here, I made the mistake of ordering a pizza and a drink. When the deliverer had already left the store, I had called less than 2 minutes after. I wanted to cancel the drink, but the attendent said there was no way to take off just the drink. I finally had to cancel the full order, in which he then called the driver. I don't see why this has to be an issue, please do something about it, it's not the first time I've had issues with the services. More...
    (Delivery Services)
    Blaze34809's Picture   Blaze34809    0 Comments   Comments
  • DOMINOS STORE #2336



    I get off of work at 8pm Monday-Friday, and after working 9 hours on Thursday night i was not looking forward to cooking. I work in Plain City and i live in Bellefontaine, so my phone is programmed to have my pickup location set to Marysville, i was so scatterbrained i put our order in and accidentally put it through the Marysville store instead of Bellefontaine and i had to go home and get the credit card before i came in to get the pizza, when i got there the man upfront had told me he did not have any orders in, so i went out to get my phone and show a confirmation number and sure enough... More...
    (Restaurants, Fast Food, Coffee)
    logan16's Picture   logan16    0 Comments   Comments
  • Worst customer care service



    This wayne, NJ location's RT 23 Dominos has one of the worst customer services ever in US. They are very rude to the customers. Delivery would be delayed by an hour although their timing mentioned would be 20 minutes. They don't take orders properly. For a pizza that was $8.99 that was there on their online deals, the staff told he would honor the same in their store and finally they bought 2 pizza's and charged $24 and told that was what they have. They don't even ask how the customer would like to pay while taking phone orders. WORST EVER!! DON'T BUY HERE!! More...
    (Delivery Services)
    Samsun's Picture   Samsun    0 Comments   Comments
  • taking order



    I have called Ossining, NY Domino location to order pizza for pick up. I live in Ossining, and did buy pizza there before. And today's conversation just throw me off. First time I called and phone was hanged, I thought we got disconnected. But when I called second time in the middle of taking order girl start acting weird, did not pay attention what I was taking about, and then asking same question again. Then she start mumbling something in a way when person cover mic by hand, so people around does not hear. I ask if she speak english, in response she hung the phone. Two calls after... More...
    (Restaurants, Fast Food, Coffee)
  • Dominos Pizza Armadale



    my past experience with Dominos recently have been good, the company have really improved the quality. However last night on the 9th September I ordered a vegorama gluten free. When I went to pick up my order I was told they had to do a remake I was fine with waiting. Then when I received my vegorama it was COLD AND CONTAINED BACON! THIS IS NOT ACCEPTABLE ON A VEGETARIAN PIZZA NOT HAPPY!! More...
    (Miscellaneous)
    Jmarsh12's Picture   Jmarsh12    0 Comments   Comments
  • found a bug in my food



    I would like to know how can I file a complaint? I ordered a med pie and 8 hot wings, only to get home and find out they only put 8 wings in the box and there was a Nat on one of the wings, I took it back to them and they didn't even care about the bug, and while I was there I seen one flying around. This is the domino's on Elizabeth ave in Elizabeth New Jersey... More...
    (Legal Services)
    laquanda's Picture   laquanda    0 Comments   Comments
  • Absolute worst shit ever



    Order two pizzas, get the wrong orders, (which are the most crap excuse for a pizza I have ever seen) try for over 30 min to call back with the lines ringing out, finally get through, only to be told we can only get an in store credit...yeah right! Like we'll ever order for you again! Crap food, messed up orders, and basically nonexistent customer service? Thanks but I'd rather literally anything else. ZERO STARS. More...
    (Advertising)
    Mike7000yeah's Picture   Mike7000yeah    0 Comments   Comments
  • Worst Customer Servvice



    I ordered online and they send me SMS and tracking of order. Later 1 store called me and they got order but they are not suppose to deliver and after few minutes another store called up and again i have to repeat the order and bill amount is different ... Overall process is flawed and there technologies and customer service sucks.!!!!! I will never order again from them..stay away from domino's... More...
    (Delivery Services)
    satya's Picture   satya    0 Comments   Comments
  • the worse service EVER!!!!



    DO NOT ORDER FROM LOCATION 5183 FL!!! I am fed up with this dominos customer service, & its lack of delivering food the proper way. This is the third time my food came the wrong& i'm way to pregnant to be dealing with such nonsense. The first time I ordered i asked for chicken wing & they didn't bring the chicken, which i had to wait an hour &still pay for the chicken when it was their fault. The second time I ordered from this location I asked for a pepperoni pizza with have mushroomss &half onions. They gave me a cheese pizza with allthe topping being half... More...
    (Restaurants, Fast Food, Coffee)
    annie2705's Picture   annie2705    0 Comments   Comments
  • complain



    With reference to order number 315 G.F Food court,south x mall block 0 kidwai nagar Kanpur I have complain They served late an hour late and they didn't admitted it..and when we requested delivery boy that when we are ordering it on phone they didn't told us..that it will take 1 hour they didn't admitted it..that 30 minutes or free title of their company..we were hungry we came from out of town so after 40 minutes of order we called 05122640106 again and because we were angry of not getting food on time and we called again we said you will send order or not they said I will... More...
    (Restaurants, Fast Food, Coffee)
    anushka's Picture   anushka    0 Comments   Comments
  • Dominos pizza poor customer service



    Dominos pizza 975 McKinney at. Houston,Tx 77002 I order two medium pizzas on 6/4/15 between 8pm-10pm. She stated it would be a 45 wait (not a problem). However, the pizza was cold. I order again on 6/6/15 and ordered a medium pizza and cinnamon sticks. I explain that last time I ordered the pizza was cold and I would like it hot. He stated, that it was long wait time and he was probably under staff. He explained it would be a 45 min. Wait. I told him that's not a problem I just don't want cold pizza because my hotel room doesn't have a microwave. The pizza arrived early and... More...
    (Restaurants, Fast Food, Coffee)
    Brooke2006's Picture   Brooke2006    0 Comments   Comments
  • horrible experience



    I called to order a few items out of domino's pizza menu. When I was finished with my order and waiting for it, domino's called me back saying that they don't deliver from this location (weird because it was located on Kirkman). They told me that I can't get my money back and will have to wait 5 days. Another domino's location called me, charged me again for same thing. I was OK with that. They told me my food will be here in 40 min. I've been waiting over hour and a half now. When I called, asking why my food taking so long, they just told that they were busy.... More...
    (Delivery Services)
    Leska's Picture   Leska    0 Comments   Comments
  • Worst service ever



    Ordered a pizza ... Over a hour later the location in Bensalem PA called me back and notified me that they don't deliver to where I was at. Which mind you was at most 4 miles away. They took my credit card information and charged the card before informing me about their bullshit story of not delivering to my location... Fuck dominos they only thing they'll ever get from me from now on is deez nuts More...
    (Delivery Services)
    Xjsgd's Picture   Xjsgd    0 Comments   Comments
  • Dominos Pizza - Store # 10295



    Personally, Dominos has always been my favourite pizza. I am currently in the role of the Administrator at an office. I had the pleasure of building a great rapport with Clarissa from Store# 10295 (on Sheppard Ave, Miss). She was so understanding, accomodating and overall pleasant. It is wonderful to work with someone who has such passion in the food industry. I feel as though there are too many people who do not give the food industry workers enough credit. At the end of the day, everyone needs to eat. Clarissa took the time to listen to my needs, budget and then reached out to the... More...
    (Restaurants, Fast Food, Coffee)
    littlechip's Picture   littlechip    0 Comments   Comments
  • False advertising



    There is currently a carry out deal 2 large 2 topping pizzas for $5.99 each. Thinking it was a great opportunity to try their pizza I irdered online 2 large pizzas and a pasta. At the pearl city, kuala street location. Upon pick up of my order, I was charged 8.99 per pizza. The manager, Damir, claims he can not do anything about the deal. On my order the coupon was applied but it stated the pizza was 8.99 each. I figured the price will be adjusted upon pick up. Wrong! The manager did not honor the 5.99 promotion. I said it was false advertising and he said to sure dominos. I am a person of... More...
    (Restaurants, Fast Food, Coffee)
    Mkoren's Picture   Mkoren    0 Comments   Comments
  • Garza



    Ordered a cheese and sausage thin crush pizza, got to cardboard pizza. Couldn't see or taste cheese both burned. Christiana the manager was about 16 and very rude. Said that's how thin crush pizza taste and look. Refuse to give me a number to complain or suggest refund. Said I ate a piece. Yeah I did and vomit on the taste. Made me another and it looked and tasted the same. More...
    (Restaurants, Fast Food, Coffee)
    Garza06's Picture   Garza06    0 Comments   Comments

Dominos pizza Reviews By Product

 

Dominos pizza Comments


Katie97 says: (2 years ago)
 0
I would like to get in contact with headquarters about a store. I will not name any names now however our store manager is using constructive dismissal against a fellow store worker. He is forcing either to cut hours or to transfer him where he would have to pay money to get transport. the obvious answer here is he will quit. However the boss is still employing people to do his job, the boss's friends, despite being overstaffed? This is despicable!



anon2000 says: (2 years ago)
 0
Our Dominos in Omaha always undercooks the pizza. The cheese is barely melted, the crust soggy. It's too bad, because overall the flavor is quite good. Definitely mention to cook your pizza until the crust is crisp otherwise you'll have pizza soup.



garg3297 says: (3 years ago)
 0
Hi, My name is Deepak Garg. I lives in India. I ordered Pizza mania from this company and they haven't informed me that 30 minutes delivery is not applicable on this item. When I called the outlet which is at Sector-31, Faridabad about the status of the delivery, which I actually called after 30 minutes, the representative who attended my call said, IF YOU HAVEN'T GOT THE ORDER, THEN WHERE IS THE PROBLEM. This was not at all expected from such a brand. Worst customer service
I am never going to order from Dominos and I will even share the same with my friends and relatives. Pathetic experience.



lucy2847 says: (3 years ago)
 0
Ordered a Dominoes pizza 1/4/2014.Hole up what the F**k..this ain't cook soggy.. I want to ask Dominoes why ur pizza at bottom looks like bisquick dough....Dang..I just tried u all last night to c if u all had change over the years.Nah!!!! its still BS. Now Ordering from PIZZA HUT..



McCorkle says: (4 years ago)
 0
I live in honolulu hi and I ordered the cheeseburger specialty pizza, bacon and jalapeño cheese sticks and a 2 pc lava cake. I ordered online at 625 and received my order at 715. I called the store that I ordered from because they forgot my lava cakes. The delivery girl left to quick before I could even get a hold of the food, she was gone. I called the store and the manager told me he would send them out as soon as he could. As an inconvenience, he said he'd send out a free 2 liter Coke. Over an hour later, a different delivery guy came to bring my lava cakes only. I barely said thank you and took them before he too left in a rush. I feel like if I paid almost $40 for my few items the they should be worth it and if a manager promises something he should actually follow thru. This isn't the first time my service was bad. I went to the store and they told me there wast anywhere to leave a customer review. I found somewhere! I hope they can change their service.



loose says: (5 years ago)
 0
Absolutly awful customer service to go with there awful service. The usual cold & late pizza wasn't quite enough until my Pizza was delivered with toppings that had fallen off. Complained to Dominos, but was fobbed off with they will get in touch to resolve the issue. Still waiting. Glad to say I won't be waiting any longer. I'm no longer a diminish customer.



djteel says: (6 years ago)
 0
i live in seagoville,tx and the dominos here is exceptional.i think it's absurd to judge a pizza the way one would judge or rate fine cuisine one poster above states,"The dough was yeasty, the cheese was young"..(??)ths sounds like the beginning of a horrible frank sinatra song.imo, the pizzas are fantastic and i applaud their sandwiches.not really applaud,but...you know what i mean..i don't know about other dominos stores but the one here in seagoville texas is great.




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