Dominos pizza Consumer Complaints All Reviews

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Dominos pizza Reviews

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  • Dominos Pizza



    Tried to order from the two locations in the local area (Littleton, MA) . Basically was told that they don't deliver here due to changes in franchise ownership and they only cater to a nine-minute delivery zone. I travel throughout North America and around the world - usually staff in the service business really try to help rather than offer excuses and platitudes. I will be happy to advise those I am in contact with amongst my 80,000 plus colleagues about the crap service I just received. I have received similar service from this company before and given them the benefit of the... More...
    (Restaurants, Fast Food, Coffee)
    HornbyJones's Picture   HornbyJones    0 Comments   Comments
  • Domino's pizza



    They did not bring me my food and they came to my naberhood and whent to the Rong house and then they left and I called them and they tried to say they called me and they never did and they got smorte with me on the phone and she said it will take only 45 minutes four them to come and they did not come and I had called them back 2 More Times and they got smorte with me on the phone and she Finley said I can take your order again on the phone and she did and when my food came the person who brought my food had an attitude with me and he rolled his eyes at me when e gave me my food. More...
    (Delivery Services)
    Carebear24's Picture   Carebear24    0 Comments   Comments
  • Theyes sent me a Burton pizza... not just well done but black!



    This store location seems to have soooo many Problems! Today I ordered a pizza and two sandwiches. The sandwiches were a bit well done but the pizza was burnt, black on the bottom and black on most of the top... it is not something you could possibly miss. When I called, I got hung up on.. then I called back and it was a different person that claimed to by the manager and she wasnt! Gave me an Attitude! They brought me another pizza and I wwasn't the pizza I ordered and it was Burnt! I am SERIOUS! Wow, this is not the first incident..in the past they have forgotten my order and give... More...
    (Delivery Services)
    CMTodd's Picture   CMTodd    0 Comments   Comments
  • Late delivery and cold Pizzas no answers when called.



    We ordered 2 Large Pizzas and some spinach Festa cheese bread, and they came really late and our Pizza was cold and our bread was jalapeño ham bread!! We called talked to the person in charge and they couldn't do anything for us ,plus we told the lady on the phone we had a 100.00 Bill to make sure dilevery had change and he did not.. not to mention the guy was sitting out side the apartments with the pizzas on his trunk of his car in the cold no Pizza warmer bag, we got no sauces for dining for our wrong bread order.. really bad service.. More...
    (Delivery Services)
    Pdever's Picture   Pdever    0 Comments   Comments
  • worst experience



    good evening i am writing you this evening because i ordered from the dominos this evening at 8:20 and have ordered from there multiple times before five in total. and have had it delivered without a problem. Well they called me at 10:10pm almost two hours after i ordered. i received a call from a very rude woman who said we do not deliver out there when its not even four miles away. furthermore, she said it will take a few days to refund my money and hung up on me mid sentence. More...
    (Delivery Services)
    andrewac09's Picture   andrewac09    0 Comments   Comments
  • Messed up Order



    We ordered 1 hour ago large pizza with 5 toppings, chicken paremenza sandwich, all veggie sandwich, chicken ceaser salad and sprite at Camden city Pizza place located on Broadway street for $41.10. With great difficulty after double checking the exact order item, we were told that it will be delivered in 45 minutes. When manager came to deliver order, she did nit bring veggie sandwich saying that it was not part of the order. On asking how did the total ended up to $41.10 without veggie sandwich, she said the pizza was more than $9.99 deal that was advertised. She further argued that it is... More...
    (Restaurants, Fast Food, Coffee)
    cffs's Picture   cffs    0 Comments   Comments
  • Dominos Pizza Quality



    While I usually don't have a problem with this location (3001 Holloway St, Durham, NC 27703), my experience today was totally unacceptable. I ordered a medium pizza, which I got free through the piece of the pie reward (Thanks!). Toppings were pepperoni and philly steak. Pepperoni was fine. However, the philly steak was sprinkled sparingly in about 3 spots on the entire pizza! Second pizza, that I did pay for, was Brooklyn style with beef, bacon, cheddar cheese, and extra cheese. The pizza was overcooked, dry, and had no extra cheese. I was in a hurry and did not have time to wait for... More...
    (Restaurants, Fast Food, Coffee)
    mrsgraves06's Picture   mrsgraves06    0 Comments   Comments
  • Service can be upgraded.



    When I ordered from here, I made the mistake of ordering a pizza and a drink. When the deliverer had already left the store, I had called less than 2 minutes after. I wanted to cancel the drink, but the attendent said there was no way to take off just the drink. I finally had to cancel the full order, in which he then called the driver. I don't see why this has to be an issue, please do something about it, it's not the first time I've had issues with the services. More...
    (Delivery Services)
    Blaze34809's Picture   Blaze34809    0 Comments   Comments
  • Worst customer care service



    This wayne, NJ location's RT 23 Dominos has one of the worst customer services ever in US. They are very rude to the customers. Delivery would be delayed by an hour although their timing mentioned would be 20 minutes. They don't take orders properly. For a pizza that was $8.99 that was there on their online deals, the staff told he would honor the same in their store and finally they bought 2 pizza's and charged $24 and told that was what they have. They don't even ask how the customer would like to pay while taking phone orders. WORST EVER!! DON'T BUY HERE!! More...
    (Delivery Services)
    Samsun's Picture   Samsun    0 Comments   Comments
  • Dominos Pizza Armadale



    my past experience with Dominos recently have been good, the company have really improved the quality. However last night on the 9th September I ordered a vegorama gluten free. When I went to pick up my order I was told they had to do a remake I was fine with waiting. Then when I received my vegorama it was COLD AND CONTAINED BACON! THIS IS NOT ACCEPTABLE ON A VEGETARIAN PIZZA NOT HAPPY!! More...
    (Miscellaneous)
    Jmarsh12's Picture   Jmarsh12    0 Comments   Comments
  • found a bug in my food



    I would like to know how can I file a complaint? I ordered a med pie and 8 hot wings, only to get home and find out they only put 8 wings in the box and there was a Nat on one of the wings, I took it back to them and they didn't even care about the bug, and while I was there I seen one flying around. This is the domino's on Elizabeth ave in Elizabeth New Jersey... More...
    (Legal Services)
    laquanda's Picture   laquanda    0 Comments   Comments
  • Worst Customer Servvice



    I ordered online and they send me SMS and tracking of order. Later 1 store called me and they got order but they are not suppose to deliver and after few minutes another store called up and again i have to repeat the order and bill amount is different ... Overall process is flawed and there technologies and customer service sucks.!!!!! I will never order again from them..stay away from domino's... More...
    (Delivery Services)
    satya's Picture   satya    0 Comments   Comments
  • the worse service EVER!!!!



    DO NOT ORDER FROM LOCATION 5183 FL!!! I am fed up with this dominos customer service, & its lack of delivering food the proper way. This is the third time my food came the wrong& i'm way to pregnant to be dealing with such nonsense. The first time I ordered i asked for chicken wing & they didn't bring the chicken, which i had to wait an hour &still pay for the chicken when it was their fault. The second time I ordered from this location I asked for a pepperoni pizza with have mushroomss &half onions. They gave me a cheese pizza with allthe topping being half... More...
    (Restaurants, Fast Food, Coffee)
    annie2705's Picture   annie2705    0 Comments   Comments
  • complain



    With reference to order number 315 G.F Food court,south x mall block 0 kidwai nagar Kanpur I have complain They served late an hour late and they didn't admitted it..and when we requested delivery boy that when we are ordering it on phone they didn't told us..that it will take 1 hour they didn't admitted it..that 30 minutes or free title of their company..we were hungry we came from out of town so after 40 minutes of order we called 05122640106 again and because we were angry of not getting food on time and we called again we said you will send order or not they said I will... More...
    (Restaurants, Fast Food, Coffee)
    anushka's Picture   anushka    0 Comments   Comments
  • Dominos pizza poor customer service



    Dominos pizza 975 McKinney at. Houston,Tx 77002 I order two medium pizzas on 6/4/15 between 8pm-10pm. She stated it would be a 45 wait (not a problem). However, the pizza was cold. I order again on 6/6/15 and ordered a medium pizza and cinnamon sticks. I explain that last time I ordered the pizza was cold and I would like it hot. He stated, that it was long wait time and he was probably under staff. He explained it would be a 45 min. Wait. I told him that's not a problem I just don't want cold pizza because my hotel room doesn't have a microwave. The pizza arrived early and... More...
    (Restaurants, Fast Food, Coffee)
    Brooke2006's Picture   Brooke2006    0 Comments   Comments
  • horrible experience



    I called to order a few items out of domino's pizza menu. When I was finished with my order and waiting for it, domino's called me back saying that they don't deliver from this location (weird because it was located on Kirkman). They told me that I can't get my money back and will have to wait 5 days. Another domino's location called me, charged me again for same thing. I was OK with that. They told me my food will be here in 40 min. I've been waiting over hour and a half now. When I called, asking why my food taking so long, they just told that they were busy.... More...
    (Delivery Services)
    Leska's Picture   Leska    0 Comments   Comments
  • Worst service ever



    Ordered a pizza ... Over a hour later the location in Bensalem PA called me back and notified me that they don't deliver to where I was at. Which mind you was at most 4 miles away. They took my credit card information and charged the card before informing me about their bullshit story of not delivering to my location... Fuck dominos they only thing they'll ever get from me from now on is deez nuts More...
    (Delivery Services)
    Xjsgd's Picture   Xjsgd    0 Comments   Comments
  • False advertising



    There is currently a carry out deal 2 large 2 topping pizzas for $5.99 each. Thinking it was a great opportunity to try their pizza I irdered online 2 large pizzas and a pasta. At the pearl city, kuala street location. Upon pick up of my order, I was charged 8.99 per pizza. The manager, Damir, claims he can not do anything about the deal. On my order the coupon was applied but it stated the pizza was 8.99 each. I figured the price will be adjusted upon pick up. Wrong! The manager did not honor the 5.99 promotion. I said it was false advertising and he said to sure dominos. I am a person of... More...
    (Restaurants, Fast Food, Coffee)
    Mkoren's Picture   Mkoren    0 Comments   Comments
  • Garza



    Ordered a cheese and sausage thin crush pizza, got to cardboard pizza. Couldn't see or taste cheese both burned. Christiana the manager was about 16 and very rude. Said that's how thin crush pizza taste and look. Refuse to give me a number to complain or suggest refund. Said I ate a piece. Yeah I did and vomit on the taste. Made me another and it looked and tasted the same. More...
    (Restaurants, Fast Food, Coffee)
    Garza06's Picture   Garza06    0 Comments   Comments
  • Pepperoni pizza?



    We order dominos every now and again; every time we order 4 garlic sauces. Every time we get 1 or none, and are charged for it. Once we called back and were told the driver would come back to drop off the garlic sauces we paid for, he never did. This particular order, we got all 4 garlic sauces for the first time, but we got a pepperoni pizza that we paid $14 and it had 2 pieces of pepperoni on it. More...
    (Restaurants, Fast Food, Coffee)
    moof's Picture   moof    0 Comments   Comments
  • WORST SERVICE,LATE,COLD,HARD, RUDE



    So I have been ordering domino's from the same location for 5 years or more, I love ordering from them until just this last saturday night, usually I get my pizza hot right out of oven and less then 30 minutes. This last time I ordered at 1 am an hour before they close and as it hit around the 40 minute mark I had called multiple times to get in contact with them, They had not answered the tracker wasn't working and I finally got my pizza over an hour after ordering. I complain right to the delivery man telling him how long it had taken and if he was aware of it. He then replied... More...
    (Restaurants, Fast Food, Coffee)
    Raebae's Picture   Raebae    0 Comments   Comments
  • Horrible Pizza



    So earlier today I ordered a pizza online from Domino's, and let me tell you, I was NOT pleased. When I opened the box, the pizza was cold, very thin, burnt, and was cut up into squares, not to mention messily. This was very upsetting. I remember a few years back I ordered from Domino's and the pizza was great. What happened? I'm not gonna lie, I expected way better. I feel disgusted by eating it, left alone just looking at it. More...
    (Delivery Services)
  • Dominoes pizza an their horrid representation



    Now I don't like cooking very often, and because of that I often order pizza. I get dominoes at least once a week if not more. After my recent exspirence at the dominoes on genesee and rainier I will NEVER order dominoes again. I will call Pizza Hut and wait an hour for my delivery before ordering from dominoes again. I went into the store and right off the bat I could tell this would be an exspirence I would never forget. A dominoes employee with red/orange hair (who I later found out goes by the name "Kat") was standing in the back litterly was screaming at her fellow... More...
    (Restaurants, Fast Food, Coffee)
    Jhon's Picture   Jhon    0 Comments   Comments
  • STORE #6638 5120 Bissonnet St Bellaire, TX 77401



    Over the past few years, this Dominos location has provided excellent service.. Unfortunately, tonight's experience was very disappointing. After placing and prepaying for an online Carryout order (at 8:06pm), I was instructed the pizza would be ready in 11 to 16 minutes. When I arrived at the Dominos location at approximately 8:20pm, I began what I expected to be a very short wait. After waiting over 20 minutes, I cancelled the order. My hope is this is an isolated situation...a bad night for the staff and not a change in management and/or performance. More...
    (Restaurants, Fast Food, Coffee)
    Mystery128's Picture   Mystery128    0 Comments   Comments
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