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Dominos pizza Complaint - Messed up Order - Domino Pizza
Dominos pizza Complaint

Dominos pizza Complaint

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Messed up Order - Domino Pizza


We ordered 1 hour ago large pizza with 5 toppings, chicken paremenza sandwich, all veggie sandwich, chicken ceaser salad and sprite at Camden city Pizza place located on Broadway street for $41.10. With great difficulty after double checking the exact order item, we were told that it will be delivered in 45 minutes. When manager came to deliver order, she did nit bring veggie sandwich saying that it was not part of the order. On asking how did the total ended up to $41.10 without veggie sandwich, she said the pizza was more than $9.99 deal that was advertised. She further argued that it is not a price for delivery order (they have no dining area), then she argued I should have coupon. I said it was advertised over the phone. She started to walk away with order. I said it was not our fault. When she saw young child standing in family, I said you can not do this to a hungry child who is waiting patiently for 1 hour for salad. I told her if she was in my place would she spend $41 for just 3 items and let child go hungry. Unfortunately, there is no other pizza place around cooper hospital. She finally did deliver entire order at discount price. When we opened pizza box, the toppings were not thinly spread not evenly enough. Barely, 3-4 spinach leaves were sprinkled on the entire pizza. on top of that, pizza and other food items went cold during wasting time in convincing manager that it was not our fault but of an order taker who could barely understand English which realized accepted later on. The sprite bottle got dropped on the porch floor twice. The sandwich was over cooked. The food was not worth enjoying at all. This location has not so good reputation for offering the customer service.


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